Refund Policy

Last Updated: 22-09-2025

1. Digital Subscription Refunds

• Free Trial: No payment required during the 7 day trial.
• Paid Subscriptions: Prorated refunds within 14 days of purchase.
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2. Add-Ons & One-Time Purchases

Templates/Tools (e.g., €60 Pro Toolkit): Non-refundable once downloaded.

Defective Products: Replacement guaranteed if reported within 14 days.

3. How to Request a Refund

Email kontakt@digexautomation.com with:

• Your account email.
• Transaction ID (from Stripe/PayPal receipt).
• Reason for the request.
• We will respond within 2 business days.
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4. Exceptions

No refunds for:

• Usage exceeding 10 hours in a billing cycle.
• Violations of our Terms of Service.
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5. Cancellations

• Subscriptions can be canceled anytime via your account dashboard.
• No prorated refunds for mid-cycle cancellations (monthly plans).
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Contact Us:

DIGEX DIGITAL LLC
Email: kontakt@digexautomation.com