Privacy Policy

1. Introduction

DigEx (“we,” “us,” or “our”) operates the DigEx automation platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using DigEx, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

2. Information We Collect

Personal Data

We may collect the following information when you register or use the Service:

• > Account Information: Full name, email address, company name, and billing address.

• > Payment Data: All payments are processed securely by our third-party payment provider. DigEx does not store, access, or process your credit card or banking details directly.
• > Communication Data: Emails, support tickets, and chat logs submitted through our support channels.
•  

Usage Data

• > Log Data: IP address, browser type, device information, and pages visited within the Service.
• > Cookies: We use session cookies to maintain your login state, and analytics cookies to understand how users interact with the platform. You may opt out of analytics cookies at any time through your browser settings.
• > User Content: Any files, messages, or data you upload to the Service are encrypted at rest and never accessed without your permission.
•  

3. How We Use Your Data

We use the information we collect for the following purposes:

• > To provide, operate, and maintain the Service, including account access and customer support.
• > To process your payments and manage your subscription plan.
• > To improve existing features and develop new tools using anonymized, aggregated analytics.
• > To send important service-related communications such as billing notices, security alerts, and product updates.
• > To comply with applicable legal obligations, including tax reporting and fraud prevention.
•  

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. Limited sharing occurs only in the following circumstances:

• Payment Processors: Your payment information is handled by our trusted third-party payment provider for secure transaction processing.
• Infrastructure & Subprocessors: We use industry-standard cloud hosting and analytics providers (e.g., AWS for hosting) to deliver and improve the Service.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental authority.
•  

5. Data Security

We take the security of your data seriously. Our safeguards include:

• Encryption: AES-256 encryption for all data stored at rest, and TLS 1.2+ for all data transmitted in transit.
• Access Controls: Strict role-based permissions ensure only authorized DigEx staff can access systems where your data is stored.
• Security Audits: We conduct regular independent security assessments and vulnerability testing to protect our infrastructure.
•  

6. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, or applicable local laws:

• > The right to access, correct, or permanently delete your personal data.
• > The right to opt out of marketing and promotional emails at any time.
• > The right to request a portable copy of your data in a structured, machine-readable format.
• > The right to withdraw consent for data processing where consent was the legal basis.
•  

To exercise any of these rights, please contact us at:

kontakt@digexautomation.com

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of any material changes via email or through an in-app notification before the changes take effect.

The latest version of this policy will always be available at:

https://digexautomation.com/privacy-policy/

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

DIGEX DIGITAL LLC

1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110

 Email: kontakt@digexautomation.com